Virtual Assistant AI
Improve your customer services with the help of a Virtual Assistant
What is a Virtual Assistant AI?
It is an artificial intelligence interface that offers comprehensive and personalized assistance through a natural Spanish voice.
The system is able to understand human language, extract knowledge from large amounts of unstructured data and learn from interactions with people to constantly improve. In addition, it resolves queries and performs on-the-fly transactions with automatic multi-language translation to serve customers from all over the world.
Use cases of conversational AI
ORDER MANAGEMENT, SUPPORT AND CRM
- Order status
- Delivery information
- Real time alerts
- Scheduling appointments and meetings
SALES MANAGEMENT
- Funnel management
- Lead routing
- After sales service
HELPDESK
- Customer transactions
- Customer categorization and type of inquiries
- Sending administrative documents
- Incident management
- Outage management
- Real time alerts
E-COMMERCE
- Attention to inquiries
- Returns process
- Order tracking
DIGITAL WORKPLACE
- Access to corporate systems
- Time management
- Recommendations
Digitize your services with an AI Virtual Assistant
Features of our Smart Assistant by voice
Real time call analytics
Global call center analytics
Fully connected to the system
User authentication
Increase the value of your business with an AI Virtual Assistant
Conversational AI applications such as virtual assistants are providing increasing value to businesses.
At Altostratus, we define and implement an intelligent call monitoring system , and we have the maturity and experience in creating and maintaining virtual assistants in omni-channel environments, with state-of-the-art Google Cloud technology.
How we help you
We collect information about your system and your goals.
Kick-off meetings with 
and Altostratus
We establish requirements and timings based on your systems and objectives.
We implement and deploy your virtual assistant.
Tools we use thanks to Google Cloud technology
DIALOGFLOW
Engage in natural AI-based conversations across devices and platforms with advanced virtual agents.
SPEECH-TO-TEXT
It recognizes the customer’s voice regardless of the way they express themselves, their vocabulary or accent, and it is equipped with automatic learning.
TEXT-TO-SPEECH
Convert text into natural speech with an API based on Google’s best-in-class AI technologies.
NATURAL LANGUAGE
Uses machine learning to get valuable information from unstructured text.
